Company
The Washington Post 

Role
+ Design strategy
+ Interaction design
+ User testing

Ask The Post AI in Articles

Ask The Post is an AI-powered feature that helps readers better understand the news in the context of reading an article. By tapping on highlighted text within articles or submitting their own questions, users can access explanations, background information, and related insights — all without leaving the story. I led the design efforts from early concept through user testing and launch, shaping the experience to feel intuitive, trustworthy, and native to the article experience.

Project Status

Ask The Post is currently in development and set to launch as an experimental test in Q3 2025. We're actively refining the experience based on user feedback and data, with the goal of validating how AI can enhance reader comprehension and engagement without disrupting the flow of reading. This phase will help shape future iterations and inform how AI features are integrated into our core article experience.